Operations Support Officer
Established in 1966 Able is a privately owned, ambitious and successful organisation. From its origins, in 1966, the Company is founded on the core commitments of providing a wholly reliable service, respecting the natural environment and being flexible in adapting to the ever changing business needs of our clients. From being a leading and innovative specialist in complex demolition processes the Company has developed in to a major player across a number of sectors including offshore wind, demolition, decommissioning, site reclamation, land, property and ports development.
To help achieve this, Able is providing and developing new bespoke port facilities on both the River Tees and the River Humber, with the latter set to establish one of Europe’s most extensive new industrial offshore wind clusters. These activities are fully supported by Government and the Humber facility has secured Freeport Tax Site status.
The Group also remains a European market leader in the receipt and disposal of redundant oil and gas structures, achieving a c. 99%+ recycling rate at its Able Seaton Port near Hartlepool.
As a major landowner across the north of England – including one of the UK’s largest vehicle storage and distribution centres near Immingham in Humberside, the property development arm of the Group is committed to delivering environmentally friendly solutions that best serve the needs of supporting communities.
The privately owned Group can demonstrate a long and considerable track record of investment, and this is further underwritten by its overriding and passionate approach to making a positive difference in every sphere of its activities.
Due to the above, the group is continually growing, and we are currently looking for a Operations Support Officer to join our team.
OBJECTIVE
Act as the central point of contact for workforce-related matters, providing practical support and guidance to managers and employees across the business.
Support site teams in recruiting and onboarding new personnel for operational requirements.
Oversee and maintain workforce administration systems, ensuring records are accurate and up to date.
Coordinate and track employee training requirements in line with operational needs and industry standards.
Foster strong working relationships across the business and support staff development.
Regularly review current procedures and recommend improvements aligned with operational effectiveness and legal compliance.
REPORTING TO
Operations Director
LOCATION
Able House (with travel as required to other Able UK locations)
KEY RESPONSIBILITIES
Recruitment
Work with managers to plan and execute recruitment for site personnel.
Draft job specifications and coordinate advertising of vacancies.
Organise and participate in interviews, ensuring fair and consistent processes.
Liaise with recruitment agencies as needed and ensure terms are agreed via Procurement.
Ensure all new starter documentation is complete, correct, and compliant before employment begins.
Workforce Administration
Maintain accurate records for all employees on internal systems.
Monitor probation periods and staff reviews, prompting line managers where necessary.
Support managers with advice and coordination of any workforce-related issues or concerns.
Maintain secure and up-to-date personnel files (both digital and physical).
Draft and issue correspondence as required (e.g. contracts, confirmation letters, updates).
People Support & Communication
Provide support to employees and management teams to resolve day-to-day workforce matters.
Attend and support formal meetings (e.g. conduct, grievance) and produce necessary documentation.
Ensure consistency and fairness in handling staff issues, always aligned with company standards.
Organise employee forums or engagement meetings as required by the business.
Provide operational reporting on workforce data (e.g. absences, timekeeping).
Training Coordination
Monitor and maintain the training matrix, ensuring certifications are current and fit for operational needs.
Identify future training needs in consultation with managers and align with project requirements.
Liaise with training providers (approved suppliers) to source and book suitable courses.
Track training costs and highlight value-added opportunities or savings.
Collect and analyse training feedback to improve course relevance and quality.
Ensure induction training and safety hub materials are delivered and understood by new staff.
General Requirements
Always maintain confidentiality and professionalism.
Be responsive and flexible to support the needs of the operational teams.
Champion an efficient, practical approach to people and workforce management that supports business delivery.
So, if you’re eager to follow your career path as a Operations Support Officer please send your CV to: recruitment@ableuk.com